Find quick answers about samples, orders, shipping, installation, returns, and product care before starting your flooring project.
View All FAQsOur flooring experts can guide you with samples, orders, shipping, and installation questions.
Check color, finish, and texture before placing a full flooring order.
Yes. You can order samples to review color, texture, finish, and quality before purchasing full quantities.
Measure your room length and width to calculate square footage, then add extra material for cuts and waste. Product pages may include coverage details to help you estimate boxes.
Shipping depends on product availability, warehouse location, and delivery address. Once your order ships, tracking information will be provided.
Return eligibility depends on product condition, original packaging, timing, and manufacturer approval. Installed, cut, or altered products are usually not returnable.
Yes. We can help you understand product-specific installation details and recommend the correct preparation, materials, and maintenance steps.
Fill in your details and our team will contact you shortly.