CAPITAL FLOORINGS · Website Terms

Terms & Conditions

Terms that govern access to our website, products, services, and purchases.

Website Terms

Terms & Conditions

Capital Floorings is a registered trade name of BlueSapphire International Inc., a corporation registered in the State of Texas. 1820 Shiloh Rd, Ste 1501, Tyler, TX 75703, USA.

This website is operated under the Capital Floorings trade name. Throughout the website, the terms “we,” “us,” and “our” refer to Capital Floorings.

Capital Floorings provides this website, including information, products, tools, features, and services, subject to these Terms of Service and the policies referenced on our website.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell products and services online.

By visiting our website, creating an account, placing an order, or purchasing products from us, you agree to these Terms of Service.

Section 1 - Online Store Terms

By using this website, you represent that you are legally capable of entering into a binding purchase agreement in your jurisdiction.

You may not use our website, products, or services for any illegal, fraudulent, or unauthorized purpose.

Section 2 - General Conditions

Capital Floorings may refuse or cancel an order for legitimate reasons including suspected fraud, payment failure, product unavailability, shipping restrictions, pricing errors, or incorrect customer information.

If an order is canceled after payment has been collected, the applicable amount will be refunded to the original payment method.

Section 3 - Accuracy of Website Information

Capital Floorings makes reasonable efforts to ensure that product information, pricing, availability, specifications, shipping information, and website content are accurate and current.

Occasional errors or outdated information may occur. If a material error affects an order, Capital Floorings will make reasonable efforts to contact the customer and provide an appropriate resolution.

Section 4 - Prices

Product prices may change from time to time.

A price change will not ordinarily affect an already accepted and paid order unless there is an obvious pricing, listing, or technical error.

Section 5 - Products

Capital Floorings makes reasonable efforts to display product colors, textures, finishes, patterns, and images accurately.

Actual appearance may vary due to lighting, photography, manufacturing variations, dye lots, and screen settings.

Section 6 - Flooring Measurements and Quantities

Flooring products may be sold by carton, box, piece, square foot, sheet, or another manufacturer-defined unit.

Customers are responsible for determining the quantity required for their project unless Capital Floorings has specifically agreed in writing to provide professional measurement or estimating services.

Section 7 - Product Availability

Product availability may change without notice.

If an ordered product becomes unavailable or backordered, Capital Floorings will contact the customer with available options.

Section 8 - Billing Information

Customers agree to provide current, complete, and accurate billing, shipping, contact, and payment information.

Section 9 - Orders

Submitting an order constitutes an offer to purchase the products listed in the order.

An order confirmation confirms receipt of the order but does not necessarily guarantee final product availability or shipment.

Section 10 - Payments

Available payment methods are displayed during checkout.

Payments may be processed by Shopify, Shopify Payments, financial institutions, or other authorized payment providers.

Section 11 - Shipping and Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy.

Customers should review that policy before completing a purchase.

Section 12 - Delivery Inspection

Customers should inspect freight shipments carefully at delivery whenever reasonably possible.

Visible damage or shortages should be documented and reported promptly.

Section 13 - Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, damaged-product claims, and refunds are governed by our Return & Refund Policy.

Section 14 - Damaged or Incorrect Products

Customers should contact Capital Floorings promptly if merchandise arrives damaged, defective, short, or incorrect.

Do not install, cut, alter, use, or discard merchandise that is subject to an unresolved claim.

Section 15 - Custom and Special Orders

Certain custom, special-order, made-to-order, clearance, or final-sale products may have different return or cancellation restrictions.

Section 16 - Installation

Customers should inspect products before installation and verify product, manufacturer, color, shade, size, quantity, pattern, condition, and specifications.

Section 17 - Manufacturer Variations

Flooring materials may contain normal variations in color, shade, grain, texture, pattern, dimensions, or appearance.

Section 18 - Third-Party Manufacturers and Brands

Capital Floorings sells products manufactured or supplied by third-party brands.

Manufacturer names, trademarks, logos, and product images may be displayed for product identification purposes.

Third-party trademarks remain the property of their respective owners.

Unless expressly stated and supported, displaying or selling a third-party brand does not mean that Capital Floorings owns the brand or has received a special endorsement from the manufacturer.

Section 19 - Manufacturer Warranties

Certain products may include manufacturer warranties. Warranty coverage and conditions vary by product and manufacturer.

Section 20 - Third-Party Services

The website may provide access to tools or services supplied by third parties.

Third-party services may operate under their own terms and privacy policies.

Section 21 - Reviews and User Content

Where customers may submit reviews, comments, photographs, or other content, submissions must be genuine, lawful, and accurate to the customer's experience.

Capital Floorings will not intentionally identify a review as a “Verified Buyer” unless that designation is supported by an applicable purchase or review verification process.

Section 22 - Privacy

Collection and processing of personal information are governed by our Privacy Policy.

Section 23 - Fraud Prevention

Capital Floorings may use reasonable security and fraud-prevention measures to protect customers and transactions.

Section 24 - Prohibited Uses

Customers may not use the website for unlawful or fraudulent activity, distribute malware, infringe intellectual property rights, submit intentionally misleading information, or interfere with website security.

Section 25 - Intellectual Property

Original website content owned by Capital Floorings or BlueSapphire International Inc. is protected by applicable intellectual property laws.

Third-party trademarks and manufacturer materials remain the property of their respective owners.

Section 26 - Website Availability

Temporary website interruptions may occur because of maintenance, technical issues, Shopify platform interruptions, third-party service interruptions, or circumstances outside our reasonable control.

Section 27 - Limitation of Liability

To the maximum extent permitted by applicable law, nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or restricted.

Section 28 - Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply.

Section 29 - Changes to These Terms

Capital Floorings may update these Terms from time to time to reflect business, operational, website, legal, or regulatory changes.

Section 30 - Governing Law

These Terms and transactions conducted through Capital Floorings are governed by applicable laws and regulations, including applicable laws of the State of Texas and applicable federal laws of the United States.

Business Identity

Capital Floorings is a registered trade name of BlueSapphire International Inc., a corporation registered in the State of Texas. 1820 Shiloh Rd, Ste 1501, Tyler, TX 75703, USA.

Contact Information

Capital Floorings
A registered trade name of BlueSapphire International Inc.
Address: 1820 Shiloh Rd, Ste 1501, Tyler, TX 75703, USA
Phone: +1 (430) 259-3577
Email: info@capitalfloorings.com