CAPITAL FLOORINGS · Privacy & Security

Privacy Policy

How Capital Floorings handles, protects, and uses customer information.

Privacy & Security

Privacy Policy

Capital Floorings is a registered trade name of BlueSapphire International Inc., a corporation registered in the State of Texas. 1820 Shiloh Rd, Ste 1501, Tyler, TX 75703, USA.

Capital Floorings operates this online store and website, including the related information, content, features, tools, products, and services made available through it (collectively, the "Services").

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to customers.

This Privacy Policy explains how we collect, use, process, and disclose personal information when you visit our website, place an order, create or use an account, communicate with us, request customer support, or otherwise interact with our Services.

Personal Information We Collect or Process

Personal information means information that identifies you or can reasonably be linked to you.

  • Contact information, including your name, billing address, shipping address, phone number, and email address.
  • Order and transaction information, including products viewed or purchased, cart activity, order history, returns, exchanges, cancellations, shipping information, transaction details, and payment confirmation.
  • Payment-related information necessary to process transactions through Shopify and authorized payment providers.
  • Account information, including account identifiers, authentication credentials, preferences, saved addresses, and account settings.
  • Communications, including information provided through email, telephone, contact forms, support requests, and return requests.
  • Device information, including browser, device, network connection, IP address, and technical identifiers.
  • Usage information, including website activity, products viewed, searches, cart activity, and referring pages.

Personal Information Sources

  • Directly from you
  • Automatically through our Services
  • From Shopify and service providers
  • From business partners or other third parties where permitted by law

How We Use Your Personal Information

  • Processing and fulfilling orders
  • Providing customer service
  • Operating and improving our Services
  • Marketing and advertising where permitted
  • Security and fraud prevention
  • Communicating with customers
  • Complying with applicable legal obligations

How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business and provide our Services.

This may include disclosure to:

  • Shopify
  • Payment providers and financial institutions
  • Freight carriers and shipping providers
  • Warehouses, suppliers, manufacturers, and distributors
  • Technology and service providers
  • Marketing and advertising partners where permitted
  • Government authorities where legally required
  • Parties involved in legitimate business transactions

Relationship with Shopify

Our online store is hosted by Shopify. Shopify processes certain personal information to provide e-commerce, checkout, account, payment-related, analytics, security, and fraud-prevention functionality.

For additional information, please review the Shopify Privacy Policy or visit the Shopify Privacy Portal.

Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies for website functionality, shopping-cart functionality, analytics, preferences, fraud prevention, and marketing where permitted.

Third-Party Websites and Links

Our Services may contain links to third-party websites. Capital Floorings does not control the privacy practices or content of independent third-party websites.

Children's Data

Our Services are intended for individuals legally able to enter into purchase transactions.

We do not knowingly collect personal information from children in violation of applicable law.

Security and Retention

Capital Floorings uses reasonable administrative, technical, and organizational measures intended to protect personal information.

No electronic transmission or storage system can be guaranteed to be completely secure.

Personal information is retained for as long as reasonably necessary for order processing, customer service, legal compliance, fraud prevention, accounting, dispute resolution, and other legitimate business purposes.

Your Rights and Choices

Depending on your location and applicable privacy law, you may have rights including:

  • Right to access or know
  • Right to delete
  • Right to correct
  • Right to portability
  • Right to opt out of certain targeted advertising, sale, or sharing activities where applicable

Marketing Preferences

Customers may unsubscribe from promotional emails by using the unsubscribe option contained in those communications.

We may continue to send transactional communications regarding orders, payments, shipping, returns, account security, or customer service.

Complaints

If you have concerns regarding our privacy practices, please contact Capital Floorings using the information below.

International Transfers

Shopify and other service providers may process or store personal information outside the country or region where you reside.

Changes to This Privacy Policy

Capital Floorings may update this Privacy Policy periodically to reflect changes to our business practices, Services, technology, legal obligations, or regulatory requirements.

Business Identity

Capital Floorings is a registered trade name of BlueSapphire International Inc., a corporation registered in the State of Texas. 1820 Shiloh Rd, Ste 1501, Tyler, TX 75703, USA.

Contact

Capital Floorings
A registered trade name of BlueSapphire International Inc.
Address: 1820 Shiloh Rd, Ste 1501, Tyler, TX 75703, USA
Phone: +1 (430) 259-3577
Email: info@capitalfloorings.com

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