Privacy Policy
At Capital Floorings, we understand that customers may have concerns about purchasing flooring products and other high-value items online. We take customer privacy seriously and make every effort to keep personal information secure.
Capital Floorings may collect personal information such as name, address, phone number, email address, billing information, shipping information, form submissions, newsletter signups, and checkout details.
Why We Collect Your Information
We collect customer information to:
Process orders
Contact customers regarding purchases
Provide customer support
Send order updates
Send promotional emails or SMS messages, where applicable
Improve our website, products, and services
Capital Floorings does not sell customer information to third parties.
We retain customer information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and support business operations. Customers may contact us to request deletion or correction of personal information, where applicable.
We Keep Your Privacy Protected
Capital Floorings takes reasonable steps to keep customer information secure and private. Our website uses security technology such as SSL encryption to help protect personal information during transmission.
Your Privacy Is Our Priority
We value customer privacy. Capital Floorings does not believe in selling or sharing customer information with outside companies for unrelated marketing purposes. Any communication customers receive from us will be related to our company, our services, our products, or customer support.
Shopify
Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell products and services to customers.
Customer data may be stored through Shopify’s data storage, databases, and general Shopify applications. Shopify stores data on secure servers protected by a firewall.
Payment
If a customer chooses a direct payment gateway to complete a purchase, Shopify stores credit card data as required to process the transaction. Payment information is encrypted through the Payment Card Industry Data Security Standard, also known as PCI-DSS.
Purchase transaction data is stored only as long as necessary to complete the transaction. After the transaction is complete, purchase transaction information is deleted according to the applicable payment processing standards.
All direct payment gateways follow PCI-DSS standards managed by the PCI Security Standards Council, which includes brands such as Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and service providers.
Tracking Technologies and Cookies
Capital Floorings may use cookies and similar tracking technologies to track activity on our website and store certain information. Tracking technologies may include beacons, tags, and scripts used to collect and track information and to improve and analyze our service.
Customers can instruct their browser to refuse all cookies or to indicate when a cookie is being sent. However, if cookies are disabled, some parts of the website may not function properly.
Cookies may be persistent cookies or session cookies. Persistent cookies remain on a device after the browser is closed, while session cookies are deleted when the browser is closed.
Contact Us
If you want to amend or delete personal information, or if you have questions about this Privacy Policy, please contact us:
Capital Floorings
BLUESAPPHIRE INTERNATIONAL INC.
820 SHILON RD STE 1501
TYLER, TX 75703
USA
Phone: +1 (214) 429-3309
Email: info@capitalfloorings.com
Legal Information
Copyright
The content on this website is protected by copyright law. All content on this website, including but not limited to text, logos, images, graphics, software icons, product information, design elements, and other website materials, is the property of Capital Floorings or its suppliers and partners.
No portion of this website may be duplicated, copied, reproduced, sold, resold, or exploited for any commercial purpose without written permission. Any republication, reproduction, modification, transmission, or distribution of the content on this website is strictly prohibited.
Agreement of Purchase
All purchases through this website can only be made by agreeing to the company’s terms and conditions. Before completing an order, the customer may review all terms and conditions provided on the website. If the customer does not agree with these terms and conditions, they may cancel the order before completing the purchase.
For flooring products and installation-related materials, all product claims must be made within 2 business days after delivery and before product installation. The order must include the full quantity originally purchased and must remain in the original packaging.
Once a product has been installed, it cannot be returned or exchanged. Installing flooring products constitutes acceptance of the materials received.
After agreeing to our terms and conditions, if a customer places an order, the purchase or invoice will be considered a binding agreement.
Accuracy of Content
Product information displayed on this website may be provided by distributors, manufacturers, vendors, and third-party suppliers. Capital Floorings makes reasonable efforts to ensure that all information, data, and content are accurate. However, Capital Floorings is not responsible if any information turns out to be inaccurate.
This includes, but is not limited to, product specifications, articles, packaging information, images, descriptions, pricing, availability, and other website content.
Product images and descriptions posted on the website may be provided by dealers, manufacturers, and vendors. Actual products may slightly differ in color, shade, pattern, texture, or appearance from what is shown on the website, as this is common with flooring materials and natural product variation.
All orders are reviewed for accuracy in product details and pricing. If there is a potential issue, a representative of Capital Floorings may contact the customer to clarify or correct the necessary information before processing the order.
Capital Floorings reserves the right to change or update information, data, content, pricing, or availability without prior notice. Capital Floorings is not responsible for typographical errors.
Advertised prices and available product quantities are subject to change without prior notice.
Contact Information
Capital Floorings
820 SHILON RD STE 1501
TYLER, TX 75703
USA
Phone: +1 714 713 5950
Email: info@capitalfloorings.com
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